Device evaluated by mfr: returned product consisted of an ultrasoft (ussv) balloon catheter inside the shelf carton/box, without the pouch.The device was bloody, and the balloon was loosely folded with contrast in the balloon and inner lumen (shaft).A tuohy was connected to the hub.Product analysis was conducted by personnel from the (b)(4) complaint investigation site (cis) and operations engineering.Based on the potential root causes identified, the box, pouch, and hub were microscopically and visually inspected.Inspection of the hub found the printed device size to be 2.0/2.0 with a batch number of 22757481 027, tip damage (flared out), and a kink in the hypotube located 41cm from the strain relief.Inspection of the rest of the device found no other damage or irregularity.The reported product mislabeled could not be confirmed via product analysis.There was no evidence of any material or manufacturing deficiencies contributing to the damage.
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