| Model Number |
9734048 |
| Medical Device Problem Code |
Display or Visual Feedback Problem (1184)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
04/29/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Analysis of casepart-257474 determined that there was insufficient information.Analysis of casepart-258013 determined an unexpected exit/software was unresponsive.The computer boots normally to the application screen.After launching the dicom q/r program the medtronic / dicom q/r logo started then the system froze at a blue screen.Memtest86-no errors.Seatools long test-no errors.If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Medtronic received information regarding a navigation device being used outside of procedure.It was reported that the monitor picture showed a blue screen instead of the exam information which is normally showed within the trajectory views or coronal, axial, sagittal views.
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Search Alerts/Recalls
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