It was reported by the ous affiliate on (b)(6) 2019, that after un-packaging the device, the physician found that the patties inside was contaminated (seemed like moldy).The physician changed with another of the same device.The event occurred during the used on patient; and there was 1 hour delay and no adverse consequences.
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Udi: (b)(4).The complaint sample was not returned to codman, therefore, an evaluation of the device could not be performed.Device history records (dhrs) were reviewed and no anomalies were found.The cause(s) of the difficulty reported by the customer could not be determined.Complaint will be closed as 'no complaint sample returned to codman for evaluation'.If the complaint sample becomes available, this complaint will be reopened, and the respective evaluation performed.
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