| Model Number |
15 |
| Medical Device Problem Code |
Inappropriate or Unexpected Reset (2959)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
03/03/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Physio-control evaluated the customer's device and was unable to duplicate the reported issue.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.The cause of the reported issue could not be determined.
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Event or Problem Description
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The customer contacted physio-control to report that after pressing the code summary button, their device appeared to reset itself.There were no adverse effects to the patient as a result of the reported issue.No further details about the patient or the event were provided.Physio-control has made multiple attempts to contact the customer in order to obtain additional information on the patient; however, no response has been received.
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Event or Problem Description
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The customer contacted physio-control to report that after pressing the code summary button, their device appeared to reset itself.There were no adverse effects to the patient as a result of the reported issue.No further details about the patient or the event were provided.Physio-control has made multiple attempts to contact the customer in order to obtain additional information on the patient; however, no response has been received.
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Additional Manufacturer Narrative
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Physio-control downloaded the device's electronic records and verified that the device reset itself 8 times during the reported event; however, the cause of the reported issue could not be determined.
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Search Alerts/Recalls
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