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Customer reported to technical service that a (b)(6) year old female patient with fitzpatrick skin type ii- iii; positive for sun exposure, prior facial surgery, and scar tissue, received profound treatment on the lower face, submentum, and anterior and lateral neck on (b)(6) 2018.Treatment included use of subcutaneous cartridge, applying 68 degrees celsius for 4 seconds at a depth of 6 mm, followed by treatment with the handpiece at 68 degrees celsius for 3 seconds at a 4 mm depth.A total of 2546 pulses were delivered.Patient tolerated the procedure well and ice was applied.Patient reported excessive bruising, bleeding/seeping, pustules, peeling skin, and later reported that she had received several burns, which nurse practitioner referenced as a partial thickness wound and not a burn.The right cheek may have become infected and led to medical intervention/prescribed antibiotic cipro, which resulted in a scarred area on the right cheek as of (b)(6) 2019.
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