| Model Number |
MMT-522LNAP |
| Medical Device Problem Codes |
No Display/Image (1183); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
03/11/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer reported via phone call that the customer experienced hyperglycemia.The customer's blood glucose level was 570 mg/dl at the time of incident.The customer was assisted with troubleshooting.The customer was treated with manual injections for high blood glucose level.Customer stated that the insulin pump had died.The insulin pump will not be returned for analysis.
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Additional Manufacturer Narrative
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Device received with reservoir tube lip completely broken off noted.The test reservoir does not stay locked in place due to reservoir tube lip broken off.Unable to perform displacement test due to reservoir lip broken.Device passed displacement test, self test, off no power test and all operating currents tested within the specific range.No blank display noted.
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Search Alerts/Recalls
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