| Catalog Number |
01L75-25 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information has been provided.
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Event or Problem Description
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The customer reported false decreased cyclosporine results when processing on the architect i2000sr.The following data was provided: the first patient result had an initial result of 101.10 and a retest result of 62.00.Another patient result (sid (b)(6)) had an initial result of 70.30 and retest result of 39.90.Units of measure were not provided.No impact to patient management was reported.
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Additional Manufacturer Narrative
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An investigation was performed for the customer issue and included a review of complaint text, a review of ticket trending, a review of device history, testing of a retained kit of the likely cause reagent lot, and a review of product labeling.Review of ticket trending and lot search did not identify an increase in complaint activity.No potential nonconformances, deviations, or nonconformances were identified.Testing of a retained kit indicated acceptable product performance.Labeling was reviewed and found to be adequate.Based on all available information and abbott diagnostics' complaint investigation a product deficiency was not identified.
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Search Alerts/Recalls
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