| Model Number |
ZXR00 |
| Medical Device Problem Code |
Appropriate Device Problem Term/Code Not Available (3191)
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| Health Effect - Clinical Code |
No Code Available (3191)
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Date of event: unknown, not provided, but the best estimate date is between 1/22/2019 and 3/3/2019.(b)(4).Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson and johnson surgical vision has been submitted.
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Event or Problem Description
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It was reported that the tecnis symfony multifocal intraocular lens (model zxr00 +24.0 diopter) was explanted from the patient¿s operative eye in a secondary procedure because the lens power was incorrect.No further information was provided.
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Additional Manufacturer Narrative
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Device available for evaluation: yes.Returned to manufacturer on: 4/3/2019.Device returned to manufacturer: yes.Device evaluation: the product was returned to the manufacturing site for evaluation.Visual inspection using magnification was performed.The lens was observed with both haptics detached.The condition observed is consistent with a lens that has been cut due to iol removal or explant process.The returned lens was observed with a circular zone (ring design) across the optic, compatible with one of the characteristics of the symfony iol.The reported issue could not be verified on the return.Lens returned cut as part of the explant process.No further evaluation such as lens measurements to verify potential refractive outcome could be performed.There is no evidence to suggest that the complaint sample has been affected by the manufacturing process.No product deficiency was identified.Manufacturing record review: the manufacturing records for the intraocular lens were reviewed.The product was manufactured and released according to specification.A search on complaints related to this production order was conducted in the complaint system.The search revealed that no other complaint was received for this production order number.Labeling review: the directions for use (dfu) was reviewed.The dfu adequately provides instructions and precautions for the proper use and handling of the product.Conclusion: as a result of the investigation there is no indication of a product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional Manufacturer Narrative
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This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are (b)(4) and capa-010215.
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Search Alerts/Recalls
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