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On (b)(6) 2019, the reporter contacted animas and alleged the patient experienced a blood glucose of over 600mg/dl, associated with an alleged inaccurate delivery issue.The reporter alleged ¿the pump was not delivering as it should¿.The reporter was not able to provide further information during the initial complaint.Customer technical support made attempts to contact the reporter for additional information and troubleshooting, without success.This complaint is being reported because the patient allegedly experienced hyperglycemia while on the insulin pump, and the pump could not be ruled out as a contributing factor.
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