| Catalog Number |
3105000100 |
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
03/05/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event or Problem Description
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It was reported that the product lost traction.
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Additional Manufacturer Narrative
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The failure mode was confirmed.The product was received by the legal manufacturer, composite manufacturing.The oem investigation report is attached (see communication log), and indicates: root cause analysis alleged failure confirmed?: yes.Probable root cause: damage during use.Investigation conclusion tenzor was taken apart and components replaced, parts were very loose from some sort of user damage.This functionality is tested 100% before going out the door.The failure mode will be monitored for future reoccurrence.The device manufacturer date is not known.
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Event or Problem Description
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It was reported that the product lost traction.
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Search Alerts/Recalls
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