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Unable to confirm motor error alarm and unable to perform displacement test, basic occlusion test, occlusion test due to reservoir tube lip broken off.The test reservoir does not stay locked in place due to reservoir tube lip broken off.Unable to perform prime, compromised force sensor system test and excessive no delivery test due to loose, protruded drive support disk.The motor was tested outside of the device and passed.Insulin pump received with reservoir tube lip completely broken off noted.The asr exemption e2015043 was revoked on february 4, 2019.This event was previously reported as an asr.Additional information or analysis results regarding this event will be reported as an mdr.
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