Date of report : 11jul2019, date rec¿d by mfr :09jul2019.The manufacturer¿s field service engineer (fse) confirmed the reported issue.The power supply was replaced however the (central processing unit) cpu and top cover was never replaced.No further action has been made by the customer at this time to finish the additional repairs needed for the device to function.The unit remains out of service.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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