Model Number EMERALDC30 |
Device Problem
Failure to Eject (4010)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Lot number: unknown, not provided.Expiration date: unknown, as lot number was not provided.Catalog#: a complete catalog number is unknown as the lot number was not provided.Udi#: a complete udi # is unknown as the lot number was not provided.Device manufacture date: unknown, as lot number was not provided.Attempts have been made to obtain missing information; however, to date a response has not been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Event Description
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It was reported that during advance of the intraocular lens (iol) it became stuck in the cartridge.Apparently the tech had an issue with loading the lenses, same patient.They complained of the lens getting stuck when advancing it.One of the lenses had patient contact and one did not.No further information was provided.
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Manufacturer Narrative
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Device evaluation: the lens was not returned; only the original folding carton and the empty tray of an emerald cartridge were received on 04/16/2019.Therefore, a product evaluation could not be performed; the reported issue could not be verified.A product quality deficiency could not be determined.Manufacturing records review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specification.A search revealed no additional investigation request has been received for this production order number.Labeling review: the directions for use (dfu) were reviewed.The dfu adequately provides instructions and precautions along with warnings for the proper use and handling of the device.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Manufacturer Narrative
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This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are (b)(4) and capa-010215.
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Search Alerts/Recalls
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