| Model Number |
MMT-551LNAB |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
04/01/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump had a motor error and also had motor position encoder error alarm.The customer¿s blood glucose level was 328 mg/dl at the time of the incident.Customer stated drive support cap was appears normal.Troubleshooting was performed.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan per health care professional instructions.The insulin pump will not be returned for analysis.
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Additional Manufacturer Narrative
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Device passed the rewind, basic occlusion, prime and displacement test.Insulin pump received with stuck motor error alarm loop during bolus delivery.The motor was tested outside of the device and passed.The motor may have had and intermittent failure that was not detected during our testing.
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Search Alerts/Recalls
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