| Medical Device Problem Codes |
Device Displays Incorrect Message (2591); Fail-Safe Problem (2936)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2019, the reporter contacted animas, alleging a call service alarm (cs 064) issue.There is no indication the alleged product issue caused or contributed to an adverse event.This complaint is being reported because the issue may result in a long-term cessation of insulin delivery if the user is unable to resolve the alarm.
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Additional Manufacturer Narrative
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Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.Device evaluation: the device has been returned and evaluated by product analysis on 09-jul-2019 with the following findings: on investigation, there were no alarms related to the complaint observed in the pump histories.There was no data in pump histories from time of reported alarm due to continued use of the device after the alleged issue occurred.On investigation, rewind, load and prime steps were performed successfully and no alarms occurred during testing.Investigation did not duplicate the complaint.
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Search Alerts/Recalls
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