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Zimmer biomet complaint (b)(4).Concomitant medical product: biomet microfixation high torque cross-drive screw, catalog #: 91-1511, lot #: unk; biomet microfixation high torque cross-drive screw, catalog # 91-1513, lot #: unk; oxford performance materials (opm) htr-pekk henriksen right maxilla zygoma orbital implant, catalog #: pk620898, lot #: 060818; oxford performance materials (opm) htr-pekk henriksen rtigh maxilla implant, catalog #: pk620905, lot #: 060818.Therapy date: unknown.Customer has indicated that the product will not be returned to zimmer biomet for investigation; it remains implanted in the patient.The investigation without the known screw part numbers was completed: reported event was unable to be confirmed due to limited information received from the customer.The distributor reported that the patient developed an infection approximately one week post-operatively.The distributor also reported that the type of infection was unknown, the infection was treated with antibiotics, and there are no plans to revise.No product was returned as the product remains implanted.No inspections or testing could be performed.No x-rays, scans, pictures, or physicians reports were provided.No additional information was provided as to the type or cause of the infection.The implants in this complaint are provided unsterile and are meant to be sterilized by the facility upon reception of the product.Device history record (dhr) review was unable to be performed as the part numbers and lot numbers of the devices involved in the event are unknown.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.Once the investigation has been completed again with the new screw part numbers, a follow-up mdr will be submitted.Multiple mdr reports were filed for this event, please see associated reports: 0001032347-2018-00526 & 0001032347-2019-00216.
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This follow-up report is being submitted to relay additional information.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.Multiple mdr reports were filed for this event, please see associated reports: 0001032347-2018-00526-3 & 0001032347-2019-00216-1.
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