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Cook ireland ltd (manufacturer) is submitting this report on behalf of cook medical incorporated (cmi)(importer).Exemption number: e2016031.Information pertaining to section g.1 as follows: importer site contact and address: (b)(4) cook medical incorporated (cmi) 1025 acuff road p.O box 4195 bloomington indiana 47402-4195.Importer site establishment registration number: 3005580113.Device evaluation: the zebd-7-4 device of lot number c1567398 involved in this complaint was not available for evaluation.With the information provided, a document based investigation was conducted.Lab evaluation ¿ n/a.Document review prior to distribution zebd-7-4 devices are subjected to a visual inspection and functional checks to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl.A review of the manufacturing records for zebd-7-4 of lot number c1567398 did not reveal any discrepancies that could have contributed to this complaint issue.The review of relevant manufacturing records, confirms the failure mode has not previously occurred with the current lot number.Based on the information available to date, there is no evidence to suggest that there are any manufacturing issues associated with lot number c1567398.There is no evidence to suggest that the customer did not follow the instructions for use (ifu0045-6).However, it should be noted that the ifu states the following: ¿care must be exercised when straightening the pigtail curls in order to avoid kinking or breaking the stent.¿ the japanese packaging insert (c-es0505x11 rev.008) supplied with the device complies with mhlw law no.84 of 2013 which avoids including information that is not specific to the medical device or that which is basic knowledge already understood by the healthcare professional, to ensure to accurately convey all the information that is important for the user.Image review ¿ n/a.Root cause review: a definitive root cause could not be determined from the available information.A possible root cause could be attributed to device handling.It is possible that the stent kinked as a result of too much force being applied to the stent as the stent was straightened with the straightener.Summary: the complaint is confirmed based on customer testimony.This event occurred prior to patient contact.There has been no report of adverse effects to the patient as a result of this event.Complaints of this nature will continue to be monitored for potential emerging trends.
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