| Model Number |
MMT-722NAB |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
03/31/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump had turned off and the customer was not able to turn it on.The customer¿s blood glucose level was 186 mg/dl at the time of the incident.The customer was assisted with troubleshooting.The customer had changed the battery but the problem persisted.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device received with blank display due to moisture damage at electronic assembly.Also, moisture damage motor during visual inspection.Unable to perform operating currents, self test, rewind test and displacement test due to blank display.
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Search Alerts/Recalls
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