Adverse event, single use device?, concomitant medical products, device manufacture date, usage of device: additional information.Device evaluated by mfr: corrections.Manufacturer's investigation conclusion: the reported event of the pump rattling was confirmed.The reported event of console not working is confirmed via the console investigation.The centrimag motor was returned for analysis with a bent set screw on the locking ring of the motor.The motor underwent resistance and insulation testing.During resistance testing of the motor cable, an open loop was noted in line a2 (a2+/a2-) when the motor cable was bent near the motor body end.The motor cable passed insulation testing.The pump rattled when the motor was operated with a test system.The centrimag motor was forwarded to the service depot for analysis.The returned motor was evaluated and tested under work order #53696915.The service depot was able to verify and duplicate the reported event.The pump head began to rattle when the motor cable was bent slightly near the motor end.The root cause for the pump rattling was conclusively determined to be due to the damage to the set screw on the motor as well as the motor cable damage.No further information was provided.The manufacturer is closing the file on this event.
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