| Model Number |
MMT-751NAH |
| Medical Device Problem Code |
Excess Flow or Over-Infusion (1311)
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| Health Effect - Clinical Code |
Hypoglycemia (1912)
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| Date of Event |
04/01/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer called and reported that they received emergency medical assistance due to low blood glucose on (b)(6) 2019 with blood glucose of 33 mg/dl at the time of the incident.The customer was at 220 mg/dl at the time of the call.The customer used food, glucose tablets, and was given intravenous glucose to treat.The customer experienced symptoms such as fainting.The customer was wearing the insulin pump during the incident.The customer believes the pump was over delivering.Troubleshooting was completed but did not resolve the issue.The customer had a low of under 20 mg/dl the night prior to the call and they passed out.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device passed the functional test, including the displacement test, rewind, basic occlusion test, occlusion test, prime test, excessive no delivery test and dat test at 0.08730 inches.No over delivery anomaly or under delivery anomaly noted.The stop current and run current measurement tests are within specification.Device also passed self test, off no power alarm test and unexpected restart.Device uploaded properly using carelink.Device had minor scratched display window and cracked reservoir tube lip.(b)(4).
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Search Alerts/Recalls
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