(b)(4).Report source: (b)(6).Customer has indicated that the product will not be returned to zimmer biomet for investigation.Concomitant medical products: medical product: 28mm mod hd std neck tp1 taper, catalog #: 163662, lot #: 00j3536062, medical product: arcos con sz a std 80mm ha, catalog #:22-301341, lot #: 488280.Multiple mdr reports were filed for this event, please see associated reports: 3002806535-2019-00372.Reported event was unable to be confirmed due to limited information received from the customer.Device history record (dhr) was reviewed and no discrepancies were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.
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