A steris service technician arrived onsite to inspect the surgical table and found evidence of damage to the table's column covers.Per the technician's inspection, the column covers did not break into pieces as initially reported by facility personnel, but rather the two cover halves had partially separated and a portion of the column cover had become bent.To address the issue, the technician ordered new column covers.The facility's biomed department elected to repair the surgical table rather than steris performing the repair.The damage observed to the column covers is attributed to user facility personnel storing items on the base of the table.As facility personnel stored items on the base of the table and near/around the column covers, the items became caught on the column covers when articulating the table and subsequently the covers became bent over time.All items should be clear of the table base and column prior to a power-driven movement (up and down).The 4085 surgical table is manufactured with a warning label that is directly applied to the table base cover.This label contains a pictorial graphic indicating items should not be stored upon the table base.The label also includes the following text: "warning - do not store items on base - personal injury hazard/equipment damage hazard: failure to keep all personnel and equipment clear of the table before actuating any inertia-driven or power-driven movement could result in table damage and/or personal injury".The user facility does not have a service agreement with steris; the facility's biomed department is responsible for performing all service activities.Prior to receipt of the medwatch report, steris had not been contacted regarding any issues with this surgical table since (b)(6) 2017.A steris account manager offered in-service training on the proper use and operation of the surgical table, with focus on ensuring that items are not stored on the base of the table and the user facility has accepted this offer.The in-service training will be performed on may 2, 2019.
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