| Model Number |
MMT-523RNAP |
| Medical Device Problem Codes |
Premature Discharge of Battery (1057); Device Difficult to Program or Calibrate (1496)
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| Health Effect - Clinical Code |
Hypoglycemia (1912)
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| Date of Event |
04/12/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that they experienced low blood glucose.The customer¿s blood glucose level was 51 mg/dl.The customer stated that the insulin pump had a pump error alarm.The customer stated that the buttons were not responding.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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No button error alarm noted during testing.Device had intermittent buttons response due to corroded keypad traces.Device passed self-test, and displacement test.No unexpected restart alarm noted during testing.
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Search Alerts/Recalls
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