| Model Number |
25761 |
| Medical Device Problem Code |
Incorrect Measurement (1383)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
03/31/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device has been returned to the local facility but has not yet been received at the main office for evaluation.Once the device has been returned and investigated, a follow-up report will be submitted.
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Event or Problem Description
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The customer reported that the device provided inaccurate measurements.No consequences or impact to patient were reported.
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Additional Manufacturer Narrative
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Additional manufacuring narrative: other, other text: the returned device was evaluated.Visual inspection upon receipt revealed no external damages.During functional testing, the module was unable to establish connection to a known-good root device.Internal inspection isolated the failure to multiple damaged circuit board cables, which were determined to be the cause of the "error port" message.A service history record review reveals that this unit was in the field for over one (1) year with no previous reported issues related to this reported event.
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Event or Problem Description
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The customer reported that the device provided inaccurate measurements.No consequences or impact to patient were reported.
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Search Alerts/Recalls
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