Siemens became aware of an issue with two oracle database partitions on the syngo imaging system.The oracle database partition is a table that contains dicom instance details for the syngo imaging archive.These partitions are not accessible due to i/o errors in the filesystem.Images maintained in these parts of the database cannot be opened.No impact on clinical routine at the site has been observed.The user continues to read and save current examinations.However, if prior images are needed for a follow up reading and they are located in the inoperable parts of the database, it would not be possible to access them leading to a reduced basis for clinical diagnosis.The root cause of the reported issue is a hardware error.The syngo imaging product did not contribute to the unavailability of images.There are no injuries attributed to this event.The reported event occurred in (b)(6).
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