| Model Number |
MMT-523LNAB |
| Medical Device Problem Codes |
Mechanical Problem (1384); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
04/15/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that they experienced high blood glucose level.Customer¿s blood glucose was 400 mg/dl at the time of incident.Customer states insulin pump had motor error.Customer did not report motor position encoder error.Customer was able to successfully clear the alarm.Customer was unable to complete pump rewind.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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No motor error alarm noted during testing.Device passed rewind test, basic occlusion test, occlusion test, prime test, excessive no delivery test and displacement test.The motor was tested outside the device and passed.(b)(4).
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Search Alerts/Recalls
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