Field service engineers (fse) evaluated 8 of the 9 injection valves on the g8 analyzers at the customers' sites.One event was evaluated by the fse over-the-phone with the customer.The fses were able to confirm the reported events.The 9 g8 analyzers were repaired by either adjustments, cleaning, or replacing the injection valves, and returned to operational status.Four (4) of the 7 injection valves were returned for investigation to the tosoh instrument service center (isc).The investigation by isc replicated the reported events on 2 of the 4 returned injection valves.
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