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Based on our investigation and review of the device history record, ophthalmic drape (b)(4), lots 2848dc1 and 3168dc1 were manufactured on october 17th, 2018 and november 15th, 2018.The device history record review did not indicate any exception that could lead to the reported incident.A historical review of complaints from 03-01-2017 to 04-11-2019 showed nine reported issues of aggressive adhesive from two different customers.No sample was provided for evaluation.After statement evaluation we can describe as follows: all operators are certified in their respective operations and the operators or the quality inspector did not identify this condition during their process and continuous inspection.The drape is made with qualified, tested, and approved materials and was made to meet with their specification requirements.Based on the limited information available at this time and no product sample provided, the root cause could not be determined.If a sample is provided at a later date, the investigation will be re-opened, and an addendum report will be provided.An analysis of a different raw material or adhesive will be conducted for comparison.We will continue monitoring our customer complaints data base for this and any other issues reported of the same nature in this catalog.
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