The omnitom ct system issue was reproduced on site by service engineer leaning on the drive bar during calibration at power up, the system was re-started and worked as intended.Daily and qa calibration successfully passed during the visit.Upon diagnosis, if the user touched the drive bar during calibration at power up, it would result in erroneous calibration, producing erratic driving behavior for the ct system.Omnitom user manual rev 3 page 69 cautions the user to not lean on the drive bar during calibration at power up.The following corrective actions are undertaken by our engineering team to prevent recurrence of this issue: update the software to check for prior position of the drive bar and not proceed with calibration if the drive bar is out of range, display message on lcd to not touch drive bar during calibration, and add label to ct system to not touch the drive bar during calibration.(b)(4).
|