The reported bci capnocheck ii capnograph affected was received by smiths medical with a cracked display something loose inside the device most likely due to impact.The monitor came in for "c02 source failure code, the bench cause error, lens found crack, keypad due to lens, restrictor add to increase flow and labels missing.The customer's stated problem was verified.Flow meter test was performed and there was no flow when testing.The device was opened and there were 2 tubes that were loose and need to be reconnected.The damaged lcd from within the device is consistent with unit being severely impacted from drop.The protective boot around the housing acts as shock absorber preventing damage to the housing; however direct impact to the lcd display usually results in cracks and ink leak.
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