| Medical Device Problem Code |
Activation, Positioning or Separation Problem (2906)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2019, the reporter contacted animas, alleging a motor (motor issue) issue.The reporter alleged the pump would rewind itself without user input.The reporter refused to troubleshoot this alleged issue with animas customer support.There is no indication the alleged product issue caused or contributed to an adverse event.This complaint is being reported because the alleged issue could cause delay in insulin delivery to the patient.
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Additional Manufacturer Narrative
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Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.Device analysis: the device was returned and investigation completed on 25-jul-2019 with the following findings: on investigation, the pump was returned without damage.The pump powered on normally and was exercised for 12 hours without any malfunction.Investigation did not duplicate the complaint and the pump was found to be operating as intended.Investigation did not duplicate the complaint.
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Search Alerts/Recalls
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