If additional information should become available, a supplemental medwatch will be submitted accordingly.Udi: (b)(4).As of this date, the device has not been returned for evaluation; therefore, the reported condition cannot be confirmed and/or duplicated.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported by the sales rep via phone that prior to a shoulder repair procedure, the first micro tornado handpiece was plugged in and had unintended activation.According to the reporter, the first device was activated without any buttons being pressed.The sales rep stated they unplugged this device and used a second micro tornado handpiece throughout most of the case until that device heated up and stopped working.The case was completed with a third like-device with no patient harm, but a minute and half delay to switch the devices.The devices are being returned for evaluation.
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Product complaint # (b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary: the complaint device was received at the service center and evaluated.Per service manual operational and diagnostic analysis confirms the reported functional issue, caused by the keypad pcb, the device would switch modes intermittently while in use.Additionally, there were multiple large knots found in the cable assembly.Device disassembled and decontaminated as per the service manual during initial evaluation.The testing of the unit was not completed, due to the need to replace the keypad pcb and the cable.Unit was placed in long term hold.No further investigation beyond what is noted below will be conducted on this complaint.However, given the information provided we cannot discern a definitive root cause for the defective pcb and cable.A manufacturing record evaluation was performed for the finished device serial number, and no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi: (b)(4).
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