| Model Number |
9734894 |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Codes |
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
04/29/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Medtronic received information regarding a navigation system being used during a cranial resection procedure.It was reported that the system became unresponsive during a case.The representative did not have any more info as to where they were in the software or any patient information.They were walked through the software and 71% of space was being used.Software functioned normally, but they couldn't find a patient with a registration to go forward to navigate task and did not have tools to test navigation anyway.The was no delay.There was no reported impact to patient outcome.No additional information was provided.
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Additional Manufacturer Narrative
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No patient was involved with this event.If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Additional information was received: the site was contacted for patient information and it was reported that there was no patient involved with this event.
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Additional Manufacturer Narrative
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A software investigation was initiated; however the site declined system servicing or investigation of the event, therefore unable to determine probable cause without further information since the on-going investigation proved to be inconclusive based on the information provided.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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