| Model Number |
MMT-523NAS |
| Medical Device Problem Codes |
Adverse Event Without Identified Device or Use Problem (2993); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
05/08/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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Customer reported via phone call that the customer experienced hyperglycemia.The customer¿s blood glucose level was 414 mg/dl and over 600 mg/dl at the time of incident.Customer experienced no symptoms for high blood glucose event.Customer was treated with manual injection for high blood glucose level.Customer was assisted with troubleshooting for high blood glucose level.Customer has been using insulin pump system within 48 hours of reported high blood glucose event.Customer reported that they have contacted their healthcare professional regarding the high blood glucose level.Customer was neither in emergency room, nor admitted into hospital, nor was emergency medical service dispatched as a result of high blood glucose level.Customer stated that the insulin pump was not alleging under delivering.Customer stated that the drive support cap was normal.The insulin pump will not be returned for analysis.
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Search Alerts/Recalls
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