| Model Number |
FPRPR3508 |
| Medical Device Problem Code |
Appropriate Device Problem Term/Code Not Available (3191)
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| Health Effect - Clinical Codes |
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
04/22/2019
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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During the first freeze cycle the doctor noticed the shaft of one of the icerod needle started to collect frost.The patient's skin was protected.The procedure was completed as expected with no injury to the patient.
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Additional Manufacturer Narrative
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The needle was returned for investigation.The manufacturing records were reviewed and no related deviation or concerns were found.The reported frost on the needle shaft was confirmed as the needle failed investigative testing.The needle was disassembled and inspected.No visible soldering gaps or voids were found.Microscopic inspection of the vacuum sleeve was conducted and no corrosive pits or soldering flux residuals were identified on the external surface of the vacuum sleeve.A bubble test of the vacuum sleeve was conducted; no leaks were identified.Based on the investigation results, the customer complaint was verified and the root cause was determined to be a component failure.No relationship was identified between the needle assembly processes and the vacuum loss phenomena.The treatment was completed with no injury to the patient as the physician protected the patient's skin.
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Search Alerts/Recalls
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