| Model Number |
MMT-723RNAP |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
05/11/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer reported via phone call that they experienced high blood glucose of 529mg/dl.Customer was treated with bolus.Customer does not alleged for under delivery and drive support cap was normal.Insulin pump will be return for analysis.
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Additional Manufacturer Narrative
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Device alarmed motor error during basic occlusion test due to faulty force sensor resistor.Unable to perform basic occlusion test, occlusion test, prime/a33 test, excessive no delivery test due to motor error alarm.However, device passed rewind test and displacement test.Motor passed motor test.
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Search Alerts/Recalls
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