Catalog Number 309657 |
Device Problems
Mechanical Problem (1384); Connection Problem (2900)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/14/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(6).A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the syringe 3ml ll 200 s/c experienced a connectivity issue.The following information was provided by the initial reporter material no.309657, batch no.8222973.No additional information is available.Description of issue: customer reported syringe did not pull back on its own from cartridge.Customer tried different cartridge and different syringe.Customer suspects the needle may not screw on well to the syringe, customer not exactly sure what the issue is.Did the customer insert the needle into the cartridge and encounter fill resistance? no.Proceed to step 3.Number of occurrences: 1.Item number.Choose one: 3 ml syringe ¿ 309657, 26 g, 3/8¿ needle ¿ 305110.Product lot number: 8222973.Are samples available for investigation? yes.Does customer authorize bd to contact customer to obtain sample(s)? yes.Did issue cause any injury? if yes, what type of injury? no.Medical intervention needed? if yes, who was the 3rd party and what was the assistance/treatment? no.Resolution: bd might follow up with customer regarding returning syringe/needle.No further distributor follow up is required.Customer used a different needle and completed load successfully without issues.Note: product category = needle/syringe issue.
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Event Description
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It was reported that the syringe 3ml ll 200 s/c experienced a connectivity issue.The following information was provided by the initial reporter material no.309657, batch no.8222973.No additional information is available.1.Description of issue: customer reported syringe did not pull back on its own from cartridge.Customer tried different cartridge and different syringe.Customer suspects the needle may not screw on well to the syringe, customer not exactly sure what the issue is.2.Did the customer insert the needle into the cartridge and encounter fill resistance? no.Proceed to step 3.3.Number of occurrences: 1.4.Item number choose one: 3 ml syringe ¿ 309657.26 g, 3/8¿ needle ¿ 305110.5.Product lot number: 8222973.6.Are samples available for investigation? yes.Yes.Does customer authorize bd to contact customer to obtain sample(s)? yes.7.Did issue cause any injury? if yes, what type of injury? no 8.Medical intervention needed? if yes, who was the 3rd party and what was the assistance/treatment? no.9.Resolution: bd might follow up with customer regarding returning syringe/needle.No further distributor follow up is required.Customer used a different needle and completed load successfully without issues.10.Note: product category = needle/syringe issue.
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Manufacturer Narrative
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H.6.Investigation: no samples or photos received for investigation.10 pieces of retention samples were investigated for a visual and functional evaluation of the product to visualize if the defect reported by the customer is present.The retention samples presented compliant results with no visual or functional issues.No root cause since the defect was not confirmed.The lot was inspected according to the current work instruction with satisfactory results for the characteristics required for its approval including functional tests.No non-conforming part that could be attributable to the defect reported by the client was presented.No deviations (quality notifications) were reported during the manufacturing process.
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Search Alerts/Recalls
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