| Model Number |
MMT-722RNAS |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Codes |
Hyperglycemia (1905); Hypoglycemia (1912)
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| Date of Event |
05/07/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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The customer reported via phone call that the customer experienced hypoglycemia as well as hyperglycemia.The customer¿s blood glucose level was 417 mg/dl at the time of incident and treated with manual injection and current blood glucose level was 61 mg/dl.The customer was assisted with troubleshooting.Customer has been using insulin pump system within 48 hours of reported high blood glucose event.Customer reports they have contacted their health care professional regarding the high blood glucose.Customer did not allege insulin pump was under delivering.Customer states the drive support cap appears normal.Customer declined to check their settings.Customer declined low blood glucose troubleshooting.The devices will not be returned for analysis.
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Search Alerts/Recalls
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