| Medical Device Problem Codes |
Device Displays Incorrect Message (2591); Fail-Safe Problem (2936)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
|
| |
|
Event or Problem Description
|
|
On (b)(6) 2019, the reporter contacted animas, alleging a call service alarm (call service alarm issue) issue; call service alarm 069 occurred when the pump was dropped on the floor.There is no indication the alleged product issue caused or contributed to an adverse event.This complaint is being reported because the issue may result in a long-term cessation of insulin delivery if the user is unable to resolve the alarm.
|
| |
|
Additional Manufacturer Narrative
|
|
Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.Review of the black box data and alarm history revealed records of call service 087 alarms.On investigation, the issue was duplicated on investigation during startup.The call service 69 failure was written to the black box as a call service 87 failure.Investigation revealed that a language corruption occurred at a component on the printed circuit board resulting in a call service alarm.Unrelated to the original complaint, the battery compartment was noted to be cracked during the investigation.
|
| |
|
Search Alerts/Recalls
|