The affected sureshot targeter was returned and evaluated.Visual inspection of the returned targeter found no obvious signs of damage.A functional evaluation was performed by connecting the sureshot targeter to the sureshot interface unit which could not confirm the stated failure.The device functions as intended.The sureshot targeter was recognized by the software.The device was manufactured in 2016, which suggests it has been in use for some time.The sureshot targeter is a reusable device that can be exposed to numerous surgeries; damage from repeated use can occur.Several potential factors that could contribute to the reported event, as reusable instruments are susceptible to damage from prolonged use and through misuse or rough handling.To avoid compromised performance or damage, it is recommended the device be inspected prior to/after each use and cleaning.Our investigation found that an upgrade to the targeter has taken place.A second generation targeter has been released and is available for use.Please reference device 71692851 when replenishing.The device user manual is available, identifying pre-operative requirements for use and troubleshooting suggestions if needed.No additional actions are being taken at this time; however smith and nephew will continue to monitor for future complaints and investigate further as necessary.We consider this investigation closed.Should additional information be received, the complaint will be reopened.
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