Model Number 103 |
Device Problems
Energy Output Problem (1431); Device Contaminated During Manufacture or Shipping (2969)
|
Patient Problem
No Known Impact Or Consequence To Patient (2692)
|
Event Date 08/12/2018 |
Event Type
malfunction
|
Event Description
|
It was reported that the patient's generator was interrogated and found to be disabled, unintentionally.It was reported that once discovered the patient's generator was able to be programmed back on without any difficulty or malfunction.The disablement was described by the representative as all of the settings being programmed to 0.The patient's generator was checked in (b)(6) 2019 and everything was reportedly operating as expected with the intentionally programmed settings.On (b)(6) 2019 the generator was found to be disabled again and re-programmed back on without difficulty.A review of device history records for the generator shows that no unresolved non-conformances were found.The device met all specifications for release prior to distribution.No further relevant information has been received to date.
|
|
Event Description
|
It was reported that a final interrogation was performed at the patient's programming appointments and that an intentional wand reset was not performed by the facility on the generator.It was reported that the patient could not feel stimulation during the periods of device disablement when output currents were programmed off.The internal data of the generator was reviewed and indicated that the generator was showing 25% battery capacity was remaining; however, the generator's battery voltage appeared to have rebounded after 15% capacity of the battery was used.Hardware reset events were identified on 09/20/2018, 03/11/2019 and 06/06/2019 which caused the generator output currents to be disabled.The first generator reset, based on the therapy time, occurred approximately on (b)(6) 2018.No known relevant surgical intervention has occurred to date.No additional or relevant information has been received to date.
|
|
Event Description
|
Internal investigated reported that while the root cause is undetermined, the issue appears to be related to temporary power loss within the generator related to an unknown hardware failure that may have contributed to an intermittent loss of power.
|
|
Event Description
|
Internal investigation revealed dendritic growth was observed on the routed edge of the printed circuit board assembly inside a returned affected generator.It is believed that conductive residues deposited on the edge of the circuit board during the laser-routing manufacturing process likely promoted an environment conducive for dendritic growth to occur between test points on the telemetry and reset circuits.The probable root cause is considered related to the laser-routing process (manufacturing error caused event).
|
|
Search Alerts/Recalls
|