| Catalog Number |
323487 |
| Medical Device Problem Code |
Device Damaged Prior to Use (2284)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
05/13/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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For oem manufacturing sites: in this mdr, bd corporate headquarters in (b)(4) has been listed as premium plastic solutions is an oem manufacturing site.Date of event: unknown.The date received by manufacturer has been used for this field.Medical device expiration date: n/a.Investigation summary: level a investigation.Complaint evaluation / complaint history check for the event(s) that occurred.Severity: s_1__; occurrence: a complaint history check was performed and this is the 1st related complaint for opening on top cover broken on lot # 8099001.Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.As per qe, a dhr review of the risk management file for this issue shows that the risk for this issue is low.As no samples and/or photo(s) were received the investigation concluded: unconfirmed: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned.Root cause description: root cause cannot be determined at this time as the issue is unconfirmed as no samples or photos were returned.Rationale: based on the investigation, no additional investigation and no capa is required at this time.
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Event or Problem Description
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It was reported that product is damaged with a bd sharps¿ container 1.4 qt home.The following information was provided by the initial reporter: material no: 323487; batch no: 8099001.Verbatim: it was reported that the consumer found a pen needle opening tabs item: 323487; lot # 8099001 found the pen needle opening "tabs" on the opening are broken.
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Search Alerts/Recalls
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