(b)(4).Date of event: unknown.Medical device: batch # r95245.Device analysis: the analysis results found that the b12srt device was returned with no damage in the external components.The device was visually inspected and no damaged was observed from the sealing components.The device was functionally tested to detect any mechanical issues.Upon evaluation of the device, no issues were noted related to a mechanical issues.No conclusion could be reached as to what may have caused the reported incident.The reported complaint could not be confirmed.A manufacturing record evaluation was performed for the finished device lot r41824 number, and no non-conformances were identified.A manufacturing record evaluation was performed for the finished device batch r95245 number, and no non-conformances were identified.
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