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Due to the lack of information provided in the medwatch report, lumenis is unable to follow up on the reported event.No facility, device, or reporter information was provided with which to link this event to a customer.A lumenis clinical trainer reviewed the available information and concluded "the adverse event had been reported as 'superficial' without any blistering which implies there was no severe burn reported.From the sole description of the event and despite not receiving and incident report form and patient photos, it is most likely that pre or post care of the area had led to the reaction described.It is rated as a minor injury requiring non-surgical treatment as soothing got applied onto the concerned area." the device was reported to have been "cracked and taken out of service for repair".It is unclear which part was cracked and if it is related to the reported injury.Lumenis is reporting the event in response to the user submitted medwatch.Should additional information become available, the complaint record will be updated accordingly and a follow-up medwatch report will be submitted.
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Lumenis received a user submitted medwatch report involving use of a lightsheer duet.The event description reads, "patient presented to dermatology clinic for elective laser hair removal to upper lip, chin, beard area, axilla, arm-elbow to hand, shoulder to elbow, and thighs to lower leg.Three (3) days post-procedure patient noted to have some bleeding and sloughing to upper lip.No underlying blisters noted.Patient areas appeared superficial and only occurred in a few areas.Patient educated to apply aquaphor to keep moisturized.Laser was calibrated and report was normal.Laser rep was called in and machine inspected.Equipment noted to be cracked.Laser taken out of service for repair.".
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