Model Number LP-20-120 |
Device Problem
Loss of Power (1475)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/04/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The complaint condition reported is currently being investigated by coopersurgical, inc.Once the investigation has been completed a follow up report will be filed.(b)(4).
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Event Description
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Customer stated "foot pedal w/leep machine stopped working".(b)(4).
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Event Description
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Customer stated "foot pedal w/leep machine stopped working".Reference repair order: 91863.Ref: (b)(4).
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Manufacturer Narrative
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Reference: (b)(4).*investigation: x-review dhr.X-inspect returned samples.Analysis and findings : a review of the 2 yr complaint history reveals similar issues.A review of the dhr reveals several boards were replaced due to board failures.Ref ncmr 10966.Service & repair confirmed the complaint condition.Sustaining engineering had identified one issue with a capacitor that had the potential to be overloaded due to excessive current above the capacitors' rating.The part of the circuit that had been found to have an issue on complaint and in production was c21 located on the display board.It's failure affected the foot pedal function due to being shorted.The root cause for this complaint condition is being attributed to a board update from non-rohs to rohs boards.The change had made the c21 capacitor prone to excessive current.The board used in this assembly is prior to the board being updated to include a diode on c21.The diode prevents excessive current from shorting out the component.Correction and/or corrective action: the unit was updated with a zener diode which was put in place to mitigate the c21 component from being overloaded with current.Ecn-21881 was executed to update the print referencing supporting eng-test10487 & eng-test-10504.Remaining boards in stock were updated to include the diode under wo #255846.Capa 725 was issued and a recall (1216677-05-24-2019-002-r) will address the remaining units from the implementation of the rohs board into production up to the addition of the zener diode.Was the complaint confirmed? yes.
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Search Alerts/Recalls
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