The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed as per company standard operating procedure since the device manufacture date is greater than one year from the event date.A getinge field service engineer (fse) was dispatched to investigate.The fse evaluated the iabp unit and observed the locking mechanism was stuck causing the iabp unit to stay in rescue mode.The fse removed, cleaned and reattached the handle on the underside of the cart console to correct the issue.Subsequently, the fse completed all safety, functionality, and calibration checks and all tests passed to factory specifications.The iabp unit was cleared for clinical use and released to the customer.The full name of the initial reporter has been abbreviated due to field character limit; the full name should read (b)(6).
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