No patient information provided as no patient was involved in this concern.Concomitant medical product: sfw kit 9735736, stealth s8 ent.The software investigation found that the reported event was related to a software issue.This issue was documented in a medtronic navigation software tracking database.If information is provided in the future, a supplemental report will be issued.
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Medtronic received information regarding a navigation device being used outside of procedure, with no patient present.It was reported that while the site attempted to archive a patient, the received transfer failed.A manufacturer representative (rep) found that there was an exam tied to the patient with 0 slices.After deleting the extra exam, the issue was resolved and the site was able to export.
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