The patient was place on the centrimag device on (b)(6) 2019.It was reported that the patient was stable in the icu on centrimag lvad at approximately 3100 rpm when the system lost lpm flow and dashes appeared on the monitor and console.The following alarms occurred: m5, s3, f2.The ecmo manger attempted to disconnect and reconnect the flow probe.That did not correct the problem.At that time the patient went asystolic and the pump stopped.The clinician initiated emergency system exchange to the backup system however they were unable to get the pump seated properly in the new system so they shut the original pump off and restarted to see if the motor would restart.The original system did restart and cleared all the alarms so they re-initiated support on the same original system.Once the patient was stabilized the hcp did not want to switch the patient on another system in fear of the patient's condition as too fragile and unstable.The customer was waiting to get the approval to switch the patient to another system and then return the console, motor and monitor for investigation of the failure.Additional information has been requested, but not been provided.
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The serial number of the blood pump is unknown, therefore the manufacturing date, expiration date, and approximate age of device are unknown.Manufacturer's investigation conclusion: the reported event of being unable to get the pump seated properly in the new system was not confirmed.The centrimag blood pump was not returned for analysis and no log files or additional information was submitted for review.The root cause for being unable to get the pump seated properly in the new system was not conclusively determined through this analysis.No further information was provided.The manufacturer is closing the file on this event.
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