| Model Number |
MMT-723NAH |
| Medical Device Problem Codes |
Failure to Cycle (1142); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
05/29/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that they experienced the high blood glucose.The customer blood glucose level was 400 mg/dl at the time of incident.The customer stated that the insulin pump had compromised force sensor system alarm.The customer states that the drive support cap appears normal.The customer declined the troubleshooting for high blood glucose.The customer did not provide any information regarding symptoms and treatment for their high blood glucose.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The customer was advised the pump will be replaced as per troubleshoot.The insulin pump will be returned for analysis.
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Search Alerts/Recalls
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