The handpiece was returned and evaluation confirmed that the distal tip detached from slotted tube, causing the distal tip and insulating ring to separate from the rest of the handpiece.Acessa health inc.At this time has not determined the root cause as evaluation of the returned handpiece and applicable documentation has identified that the distal tip had been attached correctly.This complaint is being reported because the distal tip of the handpiece is designed to not separate from the handpiece.This detachment happened outside of the patient so there was no possibility of patient injury.If this were to happen inside of the patient there is potential that the distal tip could remain in the treated area and require removal by the physician.
Event or Problem Description
It was reported that during a procedure the distal tip detached from slotted tube, causing the distal tip and insulating ring to separate from the rest of the handpiece.This happened outside of the patient and it was confirmed that nothing fell into the patient.The procedure was completed with a backup handpiece and there was no report of patient harm, injury, or adverse outcome.